Here at Novalé we understand all the pain points and challenges customers face when undertaking a bathroom renovation. As a team, we set out to eliminate them one by one.

STEP 1Book your FREEConsultation

To begin, simply pick up the phone and we’ll book in a convenient time for a Novalé Customer Service Consultant to visit you on site, measure-up and walk you through your bathroom renovation journey.

We understand that most of us are time poor these days, and so we also offer a second option, the ‘Virtual Quote’. It’s as simple as going online, answering a few questions about the room you want renovated and one of our skilled staff will work with you virtually to prepare a quote online.

Once you are satisfied with your Novalé Bathrooms estimate, proceed to Step 2.

STEP 2It's time forDesign

We love design and creating a mood that delivers our customer’s dream! To get you in the mood our design team have created a number of ‘Pre-Designed Inspirational Moods’ with two entry levels to help you identify the dream bathroom you see yourself in. One of our Inspirational Moods may be just the right fit for your dream bathroom. Or you may have a different dream in mind, in which case our design team is available to bring your dream to life. 

One of our Interior Designers will work with you personally to help you choose your fittings and fixtures, by visiting our preferred suppliers with you. They will also design a floor plan and create a 3D render of your bespoke bathroom, so you’ll get to see what your bathroom will look like before the bathroom renovation is even complete.

If you have already picked your fittings and fixtures from a supplier of your choice, our designer will have an in-home or online consultation with you to finalise all the details to complete your floor plan and 3D render; if you haven’t already got one. They will also prepare your project details for your Personal Project Manager to be able to begin.

If you have your own Interior Designer or Architect, we are happy to work with their designs and project manage the bathroom renovation.

STEP 3We're almostthere

We’re excited to take your bathroom to the next level and deliver your dream!

After everything has been finalised with your designer, you will receive your:

  • Bespoke Floor Plan.
  • Bespoke Concept Bathroom in a 360º render.

You will be allocated your own Personal Project Manager who will meet and greet you prior to your project start, to go through the finer details of the project build.

As we say in Our Story, our promise to our customers is to make it easy for you by joining the dots throughout your journey, from quotation, layout and design to materials and installation; demystifying all the stumbling blocks along the way. At Novalé, we deliver ‘Your Dream!’

STEP 4Let Novalé deliveryour dream

When we have successfully completed Step 1, 2 and 3 together, you will be given access to simple project management software. Simply log on with your laptop or mobile phone and check how your bathroom installation is tracking. View and share progress photos in real-time so you can see how your bathroom renovation is coming together and keep track of invoices and received payments. This software also allows you and your Personal Project Manager to keep a daily log so that all discussions and information is recorded.

Construction will commence based on your specific published schedule.


Here at Novalé, we understand that everyone has different dreams, which is why we have designed a range of Pre-Designed Inspirational Moods; a style to suit every mood. Choose from one of our Inspirational Moods or create a more personalised bathroom design with one of our talented designers. We cater for a range of budgets, though your perfect bathroom is now even more achievable through our finance partner TLC (Total Lifestyle Credit). To learn more about our pricing and finance options, book an appointment today.


Novalé caters for a range of budgets with a ‘Standard’ and ‘Superior’ pricing range. Although every bathroom is different, so it’s best to get in touch with Novalé for a detailed quotation, tailored to your bathroom, needs and wants.


We understand that a bathroom renovation can be a sizable spend, which is why we’ve partnered with TLC (Total Lifestyle Credit) to offer our clients finance packages that are tailored to their needs. Achieve your dreams now with TLC!