1st Bathroom Renovation Company to receive an ISO Accreditation
Novalé Bathrooms are proud to announce that we are the first and only bathroom renovation company in Australia to acquire an ISO 9001 accreditation. Whether you need a bathroom renovation in Penrith, a bathroom renovation in Alexandria, or a bathroom renovation in Newcastle, our accredited team is on hand to deliver your dream bathroom. So what exactly is an ISO 9001 Quality Certification and what does this mean for our customers?
What is an ISO 9001 Quality Certification?
ISO is an Independent Global Organisation that assesses all aspects of a business, to ensure that they are delivering the highest quality products and services. ISO 9001 is a globally recognised standard for quality management. It is basically a set of standards that must be continually met, with a focus on customer satisfaction, effective management and processes, and continual improvement. The purpose of an ISO 9001 certification is to ensure that customers consistently receive high quality products and services, as well as top-tier customer service.
In order to receive and maintain this quality management certification, Novalé Bathrooms have undergone rigorous audits, which are undertaken on a regular basis. Obtaining an ISO 9001 Quality Certification demonstrates Novalé Bathrooms’ commitment to improving systems and processes, to ensure that customers have their dream bathroom delivered in a manner that surpasses all their expectations.
What does this mean for our customers?
Novalé customers can expect to receive the highest level of service possible at all times. Our customers can feel safe in the knowledge that their dream bathroom renovation will be completed by industry leaders who have a wealth of experience in delivering high quality bathroom renovations. Our team is dedicated to continually improving our services, so that our customer’s expectations are not only met, but exceeded. High quality workmanship is always guaranteed at Novalé Bathrooms.
What areas do Novalé Bathrooms service?
Novalé Bathrooms have accredited teams available to service all areas of Sydney, Newcastle and the Central Coast. So if you need a bathroom renovation in Penrith, or a bathroom renovation in Alexandria, or a bathroom renovation in Newcastle, get in touch with our friendly team to see how we can achieve your goals. For a full list of the areas we service, click here.
Our teams across Sydney, Newcastle and the Central Coast are excited and ready to start building you a fantastic new bathroom. You can read our testimonials and reviews to learn about the experience that others have had renovating with Novalé. For more information on how we can transform your bathroom, please get in contact with the Novalé team on 1800 NOVALÉ.